Hello all,
We've recently started having our SFTP sync fail in ASM from our SIS (Skyward SMS). I can't really remember how the error logs used to look but I could swear they have changed. Before it used to show what line in which CSV had an error but now no information is provided. Am I going crazy or did the logs change or did anyone else run into this? I've attached a screenshot of what the error logs look like now.
Update: I was able to find an old error log file so now I know for sure that they've changed. They used to be a txt file. I've added it as an attachment.
2nd Update: The old error logs are back! No idea what was happening even went back to the same date that the blank error file came from and the old txt error file downloaded.
Thanks!
May 02, 2025 .
English
Thanks for your post!
It may be best for you to get in touch with your school's Apple SE. You can find out who your Apple SE is by calling 1-800-800-2775 and choose option 4 to get connected with your school's Apple sales team.
Best,
Dominique
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